GMT Resource Optimization: Workforce Management and Performance Management Solutions.
GMT is a leading provider of workforce management and performance management software for call centers, branch banking, back office, and services organizations.
GMT's award-winning workforce optimization solution, GMT Planet™, combines precision forecasting and efficient scheduling with powerful performance analytics to deliver a better customer experience at lower cost.
GMT resource optimization solutions are used in over 20,000 locations across 4 continents and schedules over 250,000 people every day. GMT counts twelve of the top twenty North American retail banks as clients, and other leading brands such as Eurostar, GC Services, Golfsmith, Hickory Farms, Kodak, Nielsen Media, Roadway, TDS Telecom, UPS, Weight Watchers, and West Midlands Police.
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